At any given time we are bombared with 2 million bits of information per second. This is not just everything we take in through our 5 senses, but also the awareness of our heart beating, and what our feet feel like inside our shoes.

Now we can not consciously process all that information, so we start filtering a lot of that information out. We bring it down to about 150 bits, which we then chunk together in 5-9 blocks of information. As you can see, a lot gets lost.

How do we decide what to filter out in the NLP Model of Communication - This is based on our past experiences, culture, personality type, etc. Ee do at least one of three things with incoming sensory information that has been filtered - we delete, and/or distort, and/or generalise all sensory input.

We then create an internal representation of that, and this comes often in images or sounds.

That in turn starts to affect how we feel, and how our body responds (our physiology.)

This then causes us to behave, by which we start to create changes in our environment. We simply loop back to step 1, and it is an ongoing process.