When in conversation with someone, there are many verbal and nonverbal changes that you will notice. These help you to understand the person’s current state better and also where the conversation is going. Some of the include:

VISUAL CUES

Things you see in another person’s physiology

• Small shifts

• Skin colour

• Minute muscle changes

• Lower lip changes

• Pupil dilation

• Breathing changes

• Larger shifts

• Arm folding

• Leg crossing

• Leaning forward and back

AUDITORY CUES

Things you hear in another person’s verbal expression

• Volume

• Tone

• Clearness

• Speed

• Pauses

• Rhythm

• Words