Online therapy can be as effective as face-to-face therapy. It can be done over email. This type of therapy is suitable for those who don’t have access to nearby facilities, are too embarrassed or anxious to talk about problems and hence prefer communicating via email, or if they live in another city or country.

Online Gestalt therapy is not suitable for those who are in the midst of a serious crisis, or are not comfortable using the internet, or simply cannot express their feelings through writing. It can also be a hindrance when people don’t realise that e-therapy is fairly new and does have its downsides.